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A ___________ business attempts to avoid dealing with environmental issues and hopes nothing bad happens or no one ever
finds out about an environmental accident or abuse.
low-committment
 
All of the following are goals of the Environmental Protection Agency, except:
Making sure that all Fortune 500 firms have a chief sustainability officer
 
All of these are ways of reducing pollution, except:
Greenwashing
 
Although limiting urban sprawl creates disadvantages for ____________, many businesses can benefit from urban renewal
movements that reduce sprawl.
Car and oil companies
 
Because genetically modified seeds are _______, farmers cannot keep any of the seed themselves but must purchase seeds each year
from companies such as Monsanto.
patented
 
Congress passed the ____________ to empower the EPA with the ability to track the 75,000 industrial chemicals currently produced
or imported into the United States.
Toxic Substances Control Act
 
Geothermal energy provides _______________ and is a more dependable energy source than some other forms of alternative energy.
a constant source of heat
 
Many businesses responded to sustainability by adopting a triple-bottom line approach, taking into consideration social and
environmental performance variables in addition to _______________.
economic performance
 
One of the biggest factors in land pollution is the dumping of waste into landfills. _______ consumers are by far the world's biggest wasters.
American
 
Perhaps the most controversial form of alternative energy after nuclear power is ___________.
ethanol
 
Stakeholder assessment is an important part of a ______________ approach to environmental issues.
High commitment
 
Sustainability is the long-term well-being of the natural environment and the mutually beneficial interactions among _____.
nature, individuals, organizations, and business strategies
 
The Clean Air Act:
Established national air quality standards
 
The Clean Water Act makes it illegal for anyone to discharge any pollutant from a point source directly into navigable waters without a ___________.
permit
 
The first Earth Day, which increased stakeholder awareness of environmental concerns and the creation of the
Environmental Protection Agency brought ________ to the forefront.
sustainability
 
The Kyoto Protocol created in 1997 is an international treaty meant to curb global _____.
greenhouse gas emissions
 
The protection of air, water, land, biodiversity, and _____ emerged as a major issue in the twentieth century.
renewable natural resources
 
The world's forests are being destroyed at a rate of 58,000 square miles annually.
The reasons for this wide-scale destruction are varied and include all except:
The soil is great for farming
 
The _______________ focuses on reducing pollution through cost-effective changes in production, operation, and raw materials use.
Pollution Prevention Act
 
This agreement called for industrialized countries to cut greenhouse gas emissions and create a $100 billion a year green fund by 2020 to help poorer countries.
Cancun Package
 
Through _______________, it is possible to quantify the trade-offs to determine whether to accept or reject environmentally-related activities and programs.
risk management
 
What is the largest form of renewable energy?
Hydropower
 
What issue did Rachel Carson's book Silent Spring address ​that sparked the environmental movement?
Indiscriminate use of pesticides
 
Which of the following describes sustainable development?
Meeting the needs of the present without compromising the ability of future generations to meet their own needs
 
Which of the following does a cap-and-trade program reduce?
Carbon emissions
 
Which of the following is a comprehensive set of environmental standards that encourage a cleaner, safer, healthier world?
ISO 14000
 
Which of the following is likely the biggest contributor of illnesses in developing countries? ​
Water pollution
 
Which of the following is not a benefit of genetically-modified seeds?
They are unable to cross-pollinate with other plants
 
Which option includes the assessment and improvement of business strategies, economic sectors, work practices, technologies, and lifestyles while maintaining the natural environment?
Sustainability
 
Wind power holds great promise for the United States because of the _____________, and experts believe wind energy could meet as much as 20 percent of the nation's energy needs.
Great Plains
 
_____ can cause markedly shorter life spans, along with chronic respiratory problems in humans and animals.
Air pollution
 
______ is a certification program that recognizes sustainable building practices and strategies.
LEED
 
__________ is one of the country's greatest sustainability success stories.
Recycling
 
Acid rain, waste management, urban sprawl, and deforestation are all environmental issues related to land.
False
 
Because ethanol is created from corn in the United States, there are concerns that the increased use of ethanol will decrease food supplies.
True
 
Green Globes and LEED are certification groups that authorize buildings as "green." ​
True
 
Greenwashing is a strategy involving stakeholder assessment to create meaningful long-term relationships with customers, while maintaining, supporting, and enhancing the natural environment.​
False
 
​Recycling is the reprocessing of materials, especially steel, aluminum, paper, glass, rubber, and some plastics, for reuse.
True
 
Deloitte recommends a standard format for a code of ethics. What is the first part of the code?
A letter from the senior leadership team that sets the tone of the code
 
The four ethical values that firms should consider when developing and/or modifying a code of ethics are integrity, justice, competence, and utility.
True
 
The _____________ involves top management integrating the ethical vision, value, and leadership into the strategic decision-making process.
Integration process
 
The annual report of the firm is an element of the Living Code of Ethics.
False
 
When was the date of the original corporate code of ethics introduced by J. C. Penney
1913
 
Which of the following is an example of GOOD practice in making a code of conduct effective?
Review and make adjustments when necessary
 
All of the following are ethical values a firm should consider when developing and/or modifying a code of ethics except
Reciprocity
 
Firms that implement a Total Responsibility Management system are not able to generate the relevant information of interest for internal and external stakeholders due to the complexity of the system.
1) True
2) False
 
The code of ethics of a firm represents the identification and interpretation of what the firm considers acceptable behavior.
True
 
Which of the following is a statement that sets forth a company's beliefs and responsibilities to stakeholders?
A corporate credo
 
A code of ethics is valuable to a firm only if the employees believe in the code and the code has a direct impact on their actions within the firm.
True
 
An effective code of ethics is formed of a standard set of recommendations that includes both advice and internal structures to help employees implement the code of ethics.
True
 
Organizational learning can increase the level of ethical awareness by employees and can create a positive climate pertaining to ethical values and beliefs.
True
 
Stakeholder engagement processes ensure that the ethical vision the firm is developing coincides with the needs and expectations of all the stakeholders.
True
 
Which of the following are recommendations made by governments for multinational enterprises to adopt into their own codes of ethics?
The Organization of Economic Co-operation and Development guidelines for multinational enterprises
 
W. Edwards Deming set out 14 points in his definition of quality in the firm. Many of these points are related to ethical concepts. All of the following form part of the definition except ______.
Maintain staff barriers
 
Presenting the firm's commitment to unbiased and good-faith interactions with its stakeholders is called ____________.
Justice
 
A corporate credo is a statement that sets forth the company's beliefs and responsibilities to stakeholders.
True
 
It is important to put a code of ethics into writing regardless of the size of the business because it helps stakeholders know which behaviors are acceptable and which are not.
True
 
Which of the following is not a component of the Caux Round Table Principles?
Businesses need to abolish all child labor
 
General Electric in 2010 published its Citizenship Report titled ______.
Sustainable Growth
 
Which of the following is an example of POOR practice in making a code of conduct effective?
Assign one unit within the company to be responsible for the effectiveness of the firm's ethical commitment
 
Which element is not included in a "Living Code of Ethics"?
The price of goods and services
 
Waddock and Bodwell developed the Total Responsibility Management concept based on Deming's TQM. Which of the following is not one of the elements?
Involvement process
 
Total Responsibility Management starts with the premise that the vision of the firm drives the development of the code of ethics.
True
 
Why should a code of ethics be put into writing regardless of the size of the business?:
It helps stakeholders know which behaviors are acceptable and which are not
 
Which of the following organizations is not involved in developing a Global Code of Ethics?
World Economic Forum
 
The _____________ is an international network of business leaders who are committed to promoting the concept of moral capitalism.
The Caux Round Table Principles
 
In the opening case "How We're Fixing Up Tyco," which of the following individuals was the senior vice president of corporate governance at Tyco who had the responsibility of repairing the tarnished image of the diversified conglomerate?
Eric Pillmore
 
The UN Global Impact was established in January 1999 based on a challenge by former Secretary-General of the United Nations Kofi Annan for businesses to adopt universal environmental and social principles.
1) True
2) False
 
Which of the following is NOT mentioned in the text as a reason a code of ethics might be adopted?
Improve profitability
 
The ___________ was based on a challenge by former Secretary-General of the United Nations Kofi Annan for businesses to adopt universal environmental and social principles.
The United Nations Global Impact
 
Kyosei is defined as the ability to live and work together for the common good that allows for mutual prosperity through cooperation.
True
 
In the opening case "How We're Fixing Up Tyco," what did Tyco do to re-create its image?
Changed the board members
 
MetLife has a comprehensive code of business conduct and ethics. ______ are responsible for "reading, understanding, and adhering" to the code.
All employees
 
Section 406 of the Sarbanes-Oxley Act of 2002 requires that companies that are publicly traded disclose whether or not they have a code of ethics.
True
 
Which of the following is NOT one of the three major global codes of ethics as indicated in the text?
Kyoto Treaty
 
During the _____________, a firm identifies the establishment of its ethical leadership commitment as well as establishes the vision-setting process.
Inspiration process
 
A(n) _____________ can be defined as a written document that explicitly states what acceptable and unacceptable behaviors are for all of the employees in an organization.
Code of ethics
 
All of the following are mentioned in the text as types of statements that a corporation may adopt to communicate the corporation's view of the subject of ethics except
A corporate contingency plan.
 
___________ includes the assessment and improvement of business strategies, economic sectors, work practices, technologies, and lifestyles while maintaining the natural environment.
a. Social responsibility
b. Kyoto protocol
c. Sustainability
d. Environmental protection
e. Ethical decision making
 
___________ includes the assessment and improvement of business strategies, economic sectors, work practices, technologies, and lifestyles while maintaining the natural environment.
a. Social responsibility
b. Kyoto protocol
c. Sustainability
d. Environmental protection
e. Ethical decision making
 
All of the following are sustainable business practices that show social commitment EXCEPT:
a. sponsoring cleanup events.
b. recycling.
c. redesigning manufacturing processes to reduce waste and pollution.
d. reducing alternative energy sources.
e. reevaluating the effects of their products and the natural environment.
 
With regards to sustainability, which of the following is not a common question asked of companies?
a. How to use energy resources?
b. How to control pollution?
c. How they use energy sources?
d. Whether to recycle?
e. All of these are common questions asked of companies.
 
One attempt at addressing global warming was _______, created in 1997. It was an international treaty meant to curb global greenhouse gas emissions by having countries voluntarily reduce national outputs.
a. the Environmental Protection Act
b. the Kyoto Protocol
c. the Coalition for Environmentally Responsible Economies
d. green Marketing
e. green Washing
 
_____ is one of the biggest contributors to illnesses in developing countries.
a. Water pollution
b. Food contamination
c. Air pollution
d. Land pollution
e. Urban sprawl
 
In 2010, most of the world's nations agreed to a package of climate initiatives called ________. This agreement called for industrialized countries to cut their greenhouse gas emissions and pay into a $100 billion a year green fund to help poorer countries.
a. the Global Warming Initiative
b. the Cancun Package
c. Green Marketing
d. the Kyoto Protocol
e. the environmental protection package
 
The _______ focuses on reducing pollution through cost-effective changes in production, operation, and raw materials use. Practices include recycling, source reduction, sustainable agriculture, and other practices that increase efficiency in the use of energy, water, or other natural resources and protect resources through conservation.
a. Federal Water Pollution Control Act
b. Pollution Prevention Act
c. Environmental Protection Agency
d. National Environmental Pollution Policy Act
e. Clean Air Act
 
Alternative sources of energy include all of the following EXCEPT:
a. wind power.
b. geothermal power.
c. gas power.
d. hydropower.
e. nuclear power.
 
The most controversial form of alternative energy is:
a. wind power.
b. biofuels.
c. geothermal power.
d. hydropower.
e. nuclear power.
 
___________ involves misleading a consumer into thinking that a product or service is more environmentally friendly than it really is. It can range from making environmental claims that are required by law and are therefore irrelevant (CFC-free) to puffery, or exaggerating environmental claims, to fraud.
a. Sustainability
b. Genetic modification
c. Greenwashing
d. Green marketing
e. The triple-bottom line approach
 
With regards to strategic approaches to environmental issues, all of the following relate to firms having a high commitment except which statement?
a. Views environment as an opportunity to advance the business strategy.
b. Deals with issues that could cause public relations problems.
c. Has strategic programs to address environmental issues.
d. Consults with stakeholders about their environmental concerns.
e. Conducts an environmental audit to assess performance and adopts international standards.
 
_____________ is the reprocessing of materials, especially steel, aluminum, paper, glass, rubber, and some plastics, for reuse.
a. Kyoto protocol
b. Waste management
c. Green marketing
d. Greenwashing
e. Recycling
 
Alternative energy sources have significantly increased the carbon footprint of communities, cities, and even countries.
a. True
b. False
 
Environmental advocates ensure that shoppers are adequately informed about the environmental impact of the products they buy.
a. True
b. False
 
The Corporate Philanthropy Index is a framework developed with input from businesses, investors, accountants and activists that provides quantifiable measures for environmental, social, and governance costs and benefits.
False
 
Philip Mirvis and Bradley Googins describe a five-stage corporate citizenship developmental process as elementary, engaged, innovative,
integrative, and transforming.
True
 
Which of the following refers to using business principles to directly meet basic human needs?
Social Entrepreneurship
 
BSR is an abbreviation for what?
Businesses for Social Responsibility
 
According to the text, what responsibilities are involved in corporate citizenship?
economic, legal, ethical, and philanthropic
 
Businesses wanting to improve their ethical and social performance can also establish procurement preferences for 'fair-trade' certified suppliers.
True
 
How does the text define "strategic philanthropy?" the partnering of a company and nonprofit organization to achieve a
communal good that also benefits the company.
 
____________ is the donation of time for similar purposes.
Volunteerism
 
Companies can pursue three different strategies for managing stakeholders: reactive, proactive, and interactive.
True
 
When well-managed, corporate philanthropy and volunteerism provide employees an opportunity to fulfill their altruistic needs, which deepens eemployee identification with both the company and the community.
True
 
Strategic philanthropy is the partnering of a company and nonprofit organization to achieve a communal good that also benefits the company.
True
 
A win-win strategic partnership whereby nonprofits benefit by revenue generated through the sales of the donor's product or service is known as what?
Cause-Relating Marketing